I will know after few days:-), 01/16/2018 by I would like my screen to stay on while using speakerphone. This is exactly my problem. I push the power button to turn the screen off and the screen just turns right back on. honey gandi, my mobile throgh out going calling time phone display is suddenly off plz solve the problem. The proximity sensor detects when a user is holding the phone near their face during a call and turns off the display to prevent keypad presses and battery consumption from the display. Thanks!! Have no idea why this works, Samsung S9 plus screen blackout - flickering issue, I'm getting 30 calls and 100 text from robocalls in a day, need help, Galaxy S9+ Phone App Rings in the Background. Usually all other phones which I have used gets off when it is placed near ear. So frustrating!! 1. Take it out of the case and try it . 04/08/2020 by 10:30 PM though i agree they should take it in for warranty, should there not be any signs of abuse to the device, and samsung will not honor the warrante if there is even a scratch on the display. â06-06-2018 Released in April 2017. Most likely the case. Have tried to adjust all kinds of sensitivity settings. IF not take it back under 1 year manufactures warranty and let the company know it hasn't worked. I have the same issue with my note 8. Then I reactivated the CallerID feature in the Sync.me app out of curiosity and tried another phone call and it still works. They should replaced the phone. I have the time-out for the screen set at 10 minutes, the longest time allowed on this phone. This is an annoyance and I often need to mute and unmute when on a company call. this is true, but this is also a repair forum. Theres no screen protection and none of these options noted worked. Does this happen with the phone in safe mode? It's poor placement sees light when you're on a call and activates, turning the screen on. Scroll down to the bottom and switch on the option entitled Keep Screen Turned Off. Once you've used two fingers to unlock your phone, you can follow the inst… I noticed this issue on my Note 8 after I installed Sync.me. I have the same issue. Samsung screen goes black during phonecalls, Pls I can't find where to turn off screen during calls. I checked the proximity sensor with, its working ok. Find the setting to turn off screen during calls and disable it. But this is not the case with A50. Hi - is anyone else having issues when making calls using the Samsung dialer or WhatsApp calls? 08:32 AM You do not have permission to remove this product association. The proximity sensor of your Galaxy Note 4 is most probably the main reason behind this issue. It happens every time I need to use the phone. @bclinton13. My phone changes screens while I’m on a call and I guess it’s my ear or cheek that continually presses numbers in my and the other person’s ear! The proximity sensor started working during phone calls, again. Hi I own the Samsung Galaxy 8. â04-16-2018 in. This will help stop your screen from dimming or going completely blank during a call, but it won’t necessarily solve the silence problem. If you find that the screen on your Galaxy device is dimming when you would like it to remain on, check and adjust the following settings to suit your preferences. My mother and I have just switched from iPhone to S9 and my mother is freaking out over the fact that the screen is turning off on her during calls (she only uses speaker phone). found the issue and the solurikn guys!!!! Dialled that number for the diagnostic tool ran the sensor test. It … The Samsung Galaxy S10 devices have their quirks, but there haven’t been many complaints about their most basic functionality — making calls. Try turning on "Smart Stay (Screen stays on as long as you are looking at it)". I tested the sensor on my phone and it worked great. It’s super easy to enable, too. You can also set the phone to wake by double tapping the screen. 03:29 PM Find "Turn off screen during calls" and make sure it is enabeld During a phone call after a matter of seconds the screen will fade to black. The magnet was interfering with proper functioning. i run *#0*# , the sensor wasn't working. You see, it is not difficult to disable a proximity sensor. The proximity sensor is a small little sensor, usually on the top of the phone next the logo or speaker you hold up to your ear. When trying to make a call on a Samsung Galaxy Ace, you get double tap to unlock every two seconds. The sensor is supposed to recognize when you hold your phone up to your ear, so that the phone will lock (turns on the black screen), then you won’t accidently press keys with your cheek when talking to other people on the phone. Hi r/Samsung. 01/18/2018 by in. How can I make WhatsApp turn on the screen to show the incoming call screen ? 01:55 PM If your face is near the phone, the display does not lit continuously while you are in call. Screen goes dark on phone calls in speakerphone mo... Screen goes dark on phone calls in speakerphone mode, Try removing the cover. @penguintriplets. Dave Barron, The case must be covering the proximity sensors on the top notch I dont think it is the magnets. Its covering the 2 sensor circles near the camera and speaker on the top notch, service My son and I got S8 phones at the same time, his worked mine didn't. Im using the s8 and that option under call settings doesnt exist. Another way to do that is to press the power button briefly as you would if you wanted to turn your screen on when you weren't on a call. Samsung Galaxy Note 8 Forum The Samsung Galaxy Note 8 release date was September 2017. :(, Turning on Smary Stay doesn't make it any better, 11/20/2017 by Hey, just checking in with you. Samsung Galaxy S4: How to Stop the Screen Off During Calls in Android 4.4.2 Kitkat By default, the auto screen off during calls feature is enabled because it is designed to help you from accidentally touching something in the screen as well as to conserve more battery. in. When *#77692# is pressed the proximity sensor option comes up. Features and Specs include a 6.3" inch screen, 12MP camera, 6GB RAM, Exynos 8895 processor, and 3300mAh battery. 06:30 PM You can try the other features on this page but I have everything OFF and now my phone is … My samsung a10 goes dark when answer a call on loudspeakers. It's a free app. Run your hand across the top of the screen, and if the device turns green, and begins to vibrate, then your sensor is working fine, and there is a setting somewhere that is being missed. Test by placing a phone call … â04-05-2018 Aleksandar Ugrenovic. Go to Settings > My device > Smart screen and turn on Smart Stay.
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